PRIVACY POLICY

At Enoa Chocolates, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us. By using our website, you agree to the practices described below. Please take a moment to read it carefully.

When you place an order or otherwise interact with our store, we collect personal details such as your name, address, phone number, and email address. This information is used to process your order, arrange delivery, and communicate with you about your purchase.

We also automatically receive your device's IP address and basic browser information when you visit our site. This helps us understand how visitors use our website and lets us improve your browsing experience.

With your permission, we may send you emails about new flavors, offers, and updates from Enoa Chocolates. You can unsubscribe at any time using the link in our emails or by contacting us directly.

Yes. By giving us your personal information, you consent to us using it to fulfil your order and serve you as a customer. If we ever need your information for a different purpose, such as marketing, we will ask for your consent separately or give you the chance to opt out.

If you wish to withdraw your consent at any time, you can contact our Privacy Officer at info@enoa.site.

We only disclose your personal information when required by law, or if you violate our Terms & Conditions.

Our online store runs on a third-party e-commerce platform, which securely stores your order data, including your account details, order history, and payment information, using industry-standard security measures.

Yes, we work with trusted third-party providers, such as payment processors and delivery partners, to help run our business. These providers only collect and use your information to the extent needed to perform their services, and they have their own privacy policies. We encourage you to review those policies. Once you leave our website or are redirected to a third-party site, our Privacy Policy no longer applies.

We follow reasonable precautions and industry best practices to protect your personal information from unauthorized access, disclosure, alteration, or loss. Any payment information you provide is encrypted and handled through secure payment gateways. While no method of transmission over the internet is 100% secure, we work hard to protect your data.

Yes, our website uses cookies to make your shopping experience smoother. These may include cookies that remember your session, keep your cart secure, and track basic visit information. You can choose to disable cookies in your browser, though this may limit some site functionality.

By using our website, you confirm that you are legally able to enter into a purchase agreement in your country of residence, or that you have the consent of a parent or guardian to use our site.

We may update this Privacy Policy from time to time. Changes take effect as soon as they are posted on our website. We recommend checking this page occasionally to stay informed, and we'll let you know directly if we make any material changes.

If you have any questions, concerns, or requests regarding your personal information, including access, correction, or deletion, please contact us at info@enoa.site.